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How Recordings Work

Recordings replay captured interactions as a video-like experience. The Recording SDK captures Document Object Model (DOM) changes, clicks, inputs, scrolls, and route changes. It sends these events to Confidence to create a recording. Each browser tab produces a recording. Confidence can group related tab recordings from the same browser session.

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Key Capabilities

Find relevant recordings

Search and filter by signals, routes, duration, device, country, tags, clients, and flag variants.

Review behavior

Replay interactions, inspect events and diagnostics, follow route journeys, and skip inactive periods.

Understand friction

Review signals and route trends. If your account includes analysis, inspect summaries and structured findings.

Control capture

Target audiences and environments, then set user and per-session sample rates.

Protect sensitive data

Mask text and input values, block sensitive DOM trees, and control optional diagnostic capture.

Add application data

Add context, tags, and measurements to improve targeting, filtering, and analysis.

Integrate feature flags

Include observed flag variants and keep targeting context consistent.

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Get Started

Follow the getting started guide to install the SDK and start recording sessions. Having problems? See Troubleshooting Recordings.